We are Shaping Change at Cardiff and Vale University Health Board. We are a dedicated resource for change and believe everyone can make a difference.

Making things better. It’s what we do.

We support members of health and care staff across Cardiff and Vale University Health Board to make things better for their patients, their colleagues, and themselves.

Across three teams, we work to support and deliver change in every area of our Health Board using our bespoke way of working, The CAV Way.

We offer a number of different services to teams across Cardiff and Vale UHB and beyond. Our Change Partners work directly with Clinical Boards throughout the Health Board. They are your first port of call when undertaking a change project if you need support.

What we do
(and do well)

Supporting the delivery of priority improvement programmes and building improvement capability across our system.

Helping to deliver large-scale priority projects and supporting the organisation for future-proofing.

Providing a one-stop-innovation-shop for colleagues with links to industry, funding opportunities and all-Wales innovation initiatives.

Insights, Stories and Case Studies

Got an idea that could transform or support our health services?

• Got an idea that could transform or support our health services?

A team of highly skilled experts in improvement science and project management methodologies. We have developed a blended framework for project delivery, The CAV Way.

Established to support colleagues, collaborators and industry partners in identifying and implementing impactful solutions to meet our collective needs and challenges.

Delivering Cardiff and Vale UHB's strategic priorities. A team of skilled, experienced, change management experts, who facilitate and accelerate large-scale transformation.

Our Services

Training and Development

Change skills training and development, bespoke or on-demand, upskilling and workshop facilitation.

Mentoring

Mentoring and partnering services for one-to-one support, empowering and enabling individuals to deliver successful transformation work.

Temporary Expert Services

We can deploy a Service Improvement Manager or Project Manager to work with teams on a specific programme of work.

Change Partners

A single point of contact, acting as a conduit between Shaping Change and clinical boards to identify priority needs.

Get in touch

We’re always eager to help and support staff with their ideas for making things better where we can. Whatever stage you’re at in your improvement or innovation and want our support, please get in touch and let us know!